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Altered Web Studios - Hosting / General Support Related Issues
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Altered Web Studios Hosting Related Issues: Do you need help with your Altered Web Studios hosting account, your ssl certificate or have another issue that is hosting related only? If so, please use this option. Non hosting tech support is available for a fee. Per an incident tech support does not include customer training, custom server configurations, custom web development or programming assistance as those options will be quoted separately.
Automated Shops - Hosting Support
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Automated Shop Hosting Related Issues: Do you need help with your Altered Web Studios hosting account, your ssl certificate or have another issue that is hosting related only? If so, please use this option. Non hosting tech support is available for a fee. Per an incident tech support does not include customer training, custom server configurations, custom web development or programming assistance as those options will be quoted separately.
Sales / Service
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New Customer(s): We will answer all of your pre-sales related questions here.  Do you need a web host, a new site, search engine optimizations or a complete eCommerce system?  Provide us with your envisions by submiting a ticket here.
Requests / Additions
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Revisions & Additions: If you need an extra module/add-on or revisions to an existing web project, we ask that you use this option. More than likely unless it's a simple modification, you will receive a personal phone call to go over greater details.
Billing / Accounting
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Billing & Accounting: Have a question about a bill you received?  Want statements or account balances?  Please use this option.