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Create a Ticket: Step #1
Please select the department that best relates to your question. Some department may require you to login in order to submit a ticket, and will be disabled until you do so.
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Altered Web Studios - Hosting / General Support Related Issues
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Altered Web Studios Hosting Related Issues:
Do you need help with your Altered Web Studios hosting account, your ssl certificate or have another issue that is
hosting related only
? If so, please use this option. Non hosting tech support is available for a fee. Per an incident tech support does not include customer training, custom server configurations, custom web development or programming assistance as those options will be quoted separately.
Automated Shops - Hosting Support
This departments requires you to be logged in to submit a ticket. Login
here
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Automated Shop Hosting Related Issues:
Do you need help with your Altered Web Studios hosting account, your ssl certificate or have another issue that is
hosting related only
? If so, please use this option. Non hosting tech support is available for a fee. Per an incident tech support does not include customer training, custom server configurations, custom web development or programming assistance as those options will be quoted separately.
Sales / Service
This departments requires you to be logged in to submit a ticket. Login
here
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New Customer(s)
:
We will answer all of your pre-sales related questions here. Do you need a web host, a new site, search engine optimizations or a complete eCommerce system? Provide us with your envisions by submiting a ticket here.
Requests / Additions
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Revisions & Additions:
If you need an extra module/add-on or revisions to an existing web project, we ask that you use this option. More than likely unless it's a simple modification, you will receive a personal phone call to go over greater details.
Billing / Accounting
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Billing & Accounting:
Have a question about a bill you received? Want statements or account balances? Please use this option.